FAQs

Answers to common questions about KidzNCrew orders, shipping, returns, and product safety.

A teddy bear, wooden blocks and picture books arranged on a shelf
What age group are KidzNCrew products designed for?

It varies by product — each product page lists its recommended age range (for example, 18 months+, 3+, or 4+) alongside its category, so you can check the right fit before buying.

Are KidzNCrew products safe for children?

Yes — all our products are made with child-safe materials, and every item is tested for quality, durability and long-lasting use before it goes on sale.

How much does shipping cost and how long does it take?

We ship across India with a flat-rate shipping charge per order, calculated at checkout, with quick delivery right to your doorstep.

What payment methods do you accept?

We currently accept Direct Bank Transfer and Cash on Delivery. You can choose either option at checkout.

What is your return policy?

If your order arrives damaged, you can return it within 7 days of delivery. Contact our support team at contact@kidzncrew.com with your order number and a photo of the damage, and we’ll help sort it out.

How can I track my order?

Once your order ships, you can check its status any time from the Track Order page, or reach out to our support team for an update.